Aviation Hospitality

  • Duration 2 Months
  • Total Fee ₹14999
  • 1th Installment ₹7999
  • 2nd Installment ₹7000
  • Mode online
  • Instructor Daniel Stiva

Course Description

Aviation Hospitality focuses on providing exceptional customer service and ensuring a smooth experience for passengers in the aviation industry. This field combines elements of hospitality management with aviation-specific services. H

Customer Service & Passenger Experience

Flight Attendant Services: Learn about the responsibilities of flight attendants, including safety procedures, in-flight service, and customer care.

In-Flight Services

Catering & Food Service: Explore the processes behind providing meals and beverages onboard, including managing suppliers and dietary requirements.

Hospitality Management in Aviation

Service Standards: Understand the standards and protocols for high-level service in aviation hospitality.

Aviation Marketing & Branding

Aviation Hospitality professionals ensure that passengers have a smooth and enjoyable experience from check-in to arrival, enhancing the reputation of airlines and airports.

What you will learn?

Customer Service: Handling passenger complaints, ensuring satisfaction, and providing personalized services.

In-Flight Services: Managing catering, entertainment, and comfort on flights.

Airport Hospitality: Overseeing airport lounge services, check-in, and assisting passengers with special needs.

Cultural Sensitivity: Understanding and providing culturally appropriate services for diverse passengers.

Marketing & Branding: Implementing marketing strategies and loyalty programs to attract and retain customers.

You’ll be prepared to improve passenger experiences and contribute to the success of airlines and airports.